Privacy Statement

Effective Date: May 15, 2023

Premium SmartStay Home Rental L.L.C., also referred to as “SmartStay,” “we,” “us,” or “our,” is committed to respecting your privacy. This Privacy Policy describes our practices concerning the collection, use, and disclosure of your information on our website SmartStay.me and any other services we provide (collectively “Services”).

By accessing or using our Services, you agree to this Privacy Policy and our Terms of Service. If you do not agree with our policies and practices, your choice is to not use our Services.

1. Information we collect

We collect various types of information, including information that directly or indirectly identifies you. This information includes:

  • Personal information, such as your name, email address, telephone number, passport or other identification details.
  • Usage data, such as information about how you use our website and services, including page views, site navigation patterns, details about the number of times you use our Services, the time you spend on our Services, and other website statistics.
  • Device information, including information about the device you are using, such as the hardware model, operating system, application version number, browser, and IP addresses.

2. How we use your information

We use the information we collect for various purposes, including:

  • To provide our Services to you.
  • To communicate with you, respond to your inquiries, and for other customer service purposes.
  • To better understand your needs and interests in order to personalize and improve our services.

3. How we share your information

We do not sell or lease your personal information to third parties. We may share your information with third-party service providers who perform services on our behalf and are bound by law or contract to protect your information and only use your information for the purposes for which it was disclosed.

4. Your rights

Depending on your location, you may have certain rights in relation to your information, such as rights to access, correct, or delete your personal information and to object to or limit our use of your personal information.

5. Security

We implement reasonable security measures to protect the security of your information both online and offline, and we are committed to the protection of customer information. However, we cannot guarantee the security of your information.

6. Changes to this Policy

We may update this Policy from time to time. If we make changes, we will post the updated policy and change the effective date at the top. We encourage you to review the Policy periodically to stay informed about our information practices.

7. Contact us

For any queries regarding this Privacy Policy, please contact us at legal@smartstay.me.

8. Limitation of liability

In no event shall SmartStay, its directors, members, employees, or agents be liable for any indirect, punitive, incidental, special, consequential, or exemplary damages, arising out of, or in connection with your use of the Services. The Service is provided “as is” and “as available” basis without warranties of any kind, either express or implied, including